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Executive Housekeeper

Due to continued growth and new hotel openings, Drury Hotels has an exciting career opportunity waiting for you! We are currently searching for an Executive Housekeeper for our Pear Tree Inn St. Louis Airport property!
https://www.druryhotels.com/locations/st-louis-mo/pear-tree-inn-st-louis-airport
 
Successful applicants should be ready to provide input and make an impact while learning the Drury product and culture quickly, all while maintaining the industry leading service scores – a record THIRTEEN-IN-A-ROW J.D.Power Awards (https://www.druryhotels.com/about/pressreleases/jdpower2018).
In this role you'll have a chance to bring our President, Chuck Drury's mission into reality - "We're different than the big franchise chains. We build, own, and operate all of our hotels. Our focus is ensuring that our guests get more for their dollar than our competitors. If we provide a consistent experience at all of our hotels, we believe we can be the first choice as a home away from home." If this sounds like you, and something you can believe in, consider Drury Hotels as your next career move. It could be your best one.
Drury Hotels, a privately owned corporation, has consistently demonstrated a record of conservative and stable growth. Drury Hotels has been a part of the hospitality industry for over 45 years, and has continually retooled its product to make it ever contemporary and responsive to guests' needs and wishes. Drury has continued to stick with the basics that helped the company grow from a small plastering business in the bootheel of Missouri to a successful, growing system of 150 hotels in 25 states. The exceptionally friendly and hardworking team members at every Drury Hotel share the same simple virtues that the brothers learned on the family farm and adapted to the road...You are our guest, you are welcome and your satisfaction is guaranteed!
Basic Function
Under general direction, manages and coordinates all aspects of the housekeeping and laundry services of the hotel. Ensures exceptional +1 Service levels through guest and team member satisfaction. Ensures high levels of quality are maintained in all areas including but not limited to guest rooms, laundry, public areas, meeting space, department storage areas, and work areas. Maintains a high standard of integrity, service, and hospitality at all times with team members, customer and co-workers.
General Knowledge, Skill and Ability
Requires a thorough knowledge of methods of cleaning guest rooms and operation of laundry services. Requires knowledge of the proper use and storage of cleaning chemicals. Requires general knowledge of such equipment as vacuums, commercial washers and dryers. Requires ability to lead the Housekeeping team to successfully achieve quality, cleanliness, and Drury standards to exceed the company quality expectations. Requires the ability to clearly communicate in English, both orally and in writing. Requires some travel.
Mental and Physical Requirements
EDUCATION:  Requires knowledge, skill and mental development equivalent to the completion of four years of high school.  Two years of college preferred.
EXPERIENCE:  Requires minimum of 1 year of experience in supervising the work of others. Six months experience in commercial housekeeping or maintenance preferred.
ESSENTIAL FUNCTIONS:     Requires ability to walk and stand during 5 to 6 hours each day while inspecting rooms. Requires ability to lift up to 35 pounds intermittently during the work day. Requires the ability to perform all Housekeeper and House Person job duties.
Working Relationships
Reports to the General Manager.
Maintains and promotes a positive and cooperative work relationship with all hotel departments. This includes the coordination of communications and activities.
Supervises the Housekeeping and Laundry team of assigned hotel.
Competencies
Continuous Improvement
Financial Responsibility
Guest Expectations
Problem Solving
Teamwork


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