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Receptionist

Job Description

DynaFlex is looking for an enthusiastic individual with a positive attitude to join our team. As a Receptionist/Customer Care Specialist your role is essential to the success of our company. We are looking for someone who can provide excellent customer service. Working directly with our office team of five, the successful candidate will be organized, positive and a proactive problem solver. Applicants must accommodate a Monday - Friday 8:30 AM - 5:00 PM schedule.


Responsibilities:



  • Handle a large volume of incoming calls efficiently and effectively

  • Handle customer inquiries and complaints

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services


Qualifications:



  • Previous experience in customer service, sales, or other related fields

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills



Company Description
DynaFlex is a rapidly growing supply and distribution company of orthodontic products and services located in St Louis, Missouri. We are a privately held company and have been in business for 50+ years and with distribution in 38 countries. DynaFlex has been serving the Orthodontic community with one singular purpose to provide outstanding quality, value and expertise to the entire Dental community. In our product and laboratory divisions we use the newest and most advance technology along with the highest quality materials available in the industry. Our 3D division incorporates patented adaptive scanning technology along with high speed rapid prototyping 3D printers. We also operate the most comprehensive set of FDA cleared obstructive sleep apnea devices. In the end DynaFlex continues to evolve and add new products and services to our offerings.



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