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Meat Department Manager in Training

OUR BUSINESS TODAY:


 The North West Company International, Inc. (NWCI or North West) is a leading community retailer to rural communities and urban neighborhood markets in the following regions: rural Alaska, the South Pacific and the Caribbean. Our stores offer a broad range of retail products and services with an emphasis on food. North West owns a rich enterprising legacy as one of the longest continuing retail enterprises in the world, with many of our stores in Alaska having continuously served their communities for over 150 years. Today these northern stores operate in communities with populations from 500 to 7,000. A typical store is 7,500 square feet in size and offers food, family apparel, housewares, appliances, outdoor products, and services such as quick-service prepared food, special ordering, money transfers and check cashing.


 


PURPOSE OF THE ROLE:  


The Meat Department Manager in Training is accountable to learn the successful day-to-day operation of the Meat Department. This includes implementation of company standards, the management of company assets, attention to maintain a local competitive position, and the development and training of staff. The incumbent supports the rest of the store management team and fosters positive customer relationships.


 
AREAS OF ACCOUNTABILITY:


As Directed be the Meat Department Manager, provide excellent customer service by delivering on the Value Offer.




  •  Focus on customer service as a top priority by creating strong customer relationships and providing excellent customer service.


  • Monitor and adjust customer service levels as needed.


  • Deal with customer complaints and requests quickly and effectively.


  • Address and respond to all customer inquiries.


  • Ensure an enjoyable experience for customers.


  • Schedule staff to maximize customer service and fulfill business needs.


  • Ensures that customer service delivery is in accordance with Alaska Commercial Company Operating Standards and includes Meat Department special orders.





 Work with the Meat Department Manager to manage the Meat Department to maximize sales and profits.




  • Ensure that the Meat Department is ready for business, stocked and maintained throughout the day.


  • Ensures profitability and customer satisfaction by offering value added and cross merchandised products.


  • Ensures that product is ordered to planned assortments.


  • Fully support and participate in all advertising campaigns and P.O.P strategies as directed through Procurement and Marketing.


  • Evaluate, select and markets vendor product and promotions to increase sales, develop customer traffic and stimulate turnover.


  • Monitor and control inventory levels by ordering product weekly; minimize over/under stocks, maximize in-stocks to develop sales, inventory turns and return-on-investment.


  • Complete business segment inventories as required.


  • Protect company assets: maintain and control inventories and shrink.


  • Monitor gross profit, investigate and communicate variances to category manager.


  • Oversee the correct cost of all invoices and complete weekly price changes to maintain gross profit margins.


  • Maintain 52 week file and records.





 Work with the Meat Department Manager to ensure that the daily operating disciplines, as described in the Meat Manual are consistently met.




  • Ensures food and safety sanitation by strictly following Hygiene, Sanitation, Date Control and Meat Reduction Policies.


  • Ensure that product is priced in accordance with marketing guidelines.


  • Ensure meat is packaged according to company standards, including correct trays and labels.


  • Ensure correct receiving procedures, including inspection, dating, cleaning sanitation, handling, temperature control and storage of products.


  • Maintain and monitor condition of displays, sales floor, equipment, work and stock areas to meet or exceed company standards and ensure customer and employee safety.


  • Ensure equipment is calibrated and working properly.





 As directed by the Meat Department Manger support, train and develop staff.




  • Ensure that staff provides outstanding customer service.


  • Participate as a key member of the store team, providing leadership to store team and support to the Store Manager.


  • Train and coach meat department staff so that they are conversant with correct handling and preparation of products.


  • Through ongoing communication keep staff current with key activities.


  • Supervise, coach and develop meat department employees as required.





 


 



 


 


JOB EXPERIENCE, EDUCATION AND QUALIFICATIONS:


 




  • Strong customer service skills.


  • Record of bottom line and sales results in previous roles.


  • 3+ years of management experience in retail meat.


  • Ability to interpret a variety of instructions both verbally and orally.


  • Computer knowledge of Excel and Outlook.


  • Strong knowledge of meat department operating principles


  • Strong analytical skills


  • Customer driven


  • Work and live in extreme conditions


  • Physically able to lift up to 50 lbs.


  • Will be required to stand for long periods occasionally.





APPLICATION PROCESS:   Please Note: Applications submitted without resumes will not be considered.

REQUISITION NUMBER: ACCGEN-100518-4022


 POSITION LOCATION: Various location


 NWCI DIVISION: Alaska Commercial Company


 RELOCATION: Yes


 HOUSING/UTILITIES PAID: Yes


 COMPENSATION: $18 per hour while in training


 EMPLOYMENT CLASSIFICATION: Full time, non-exempt


 SCHEDULE: Rotating


 


PLEASE NOTE: This opportunity is posted regionally across the United States. It is a full time position that requires relocation to Alaska.


 







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