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Personal Banker I - St. Ann (Part-time)

22656 Personal Banker I - St. Ann (Part-time) (Open)
Job Category:
Grade 05 ----------------------------------------------------------------------
Location: 9850 St. Charles Rock Rd., St. Ann, Missouri 63074 ----------------------------------------------------------------------
Job Expectations:
Personal Banker I - St. Ann (Part-time)
Commerce Bank is seeking a motivated and customer focused individual for a Personal Banker I opportunity at our St. Ann location at 9850 St. Charles Rock Road, St. Ann, MO 63074. The Personal Banker position serves as an ambassador of Commerce Bank to our customers. This key branch team member is primarily responsible for providing the optimal customer experience and delivering personal service across multiple business lines, which includes service and sales activities. On a typical banking day, the Personal Banker will enjoy a significant level of customer contact and requests. This position will provide a great level of skill, knowledge and experience for your career and professional development.
For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you'll be asked to authorize that report.
As a Personal Banker I, you will:
€ Obtain and evaluate customer information and develop recommendations to match and satisfy customer needs
€ Maximize the customer's experience during interactions while executing Commerce Bank's expectations and assist in meeting the branch team's goals
€ Promote Commerce Bank's products and services based on customer's needs
€ Effectively leverage sales process within customer interactions, cross sell and make referrals
€ Process customer transactions, balance, and safeguard against fraud
€ May have approval authority and/or vault responsibilities
Education:
€ High School diploma (or equivalent) is required
Preferred applicants will have:
€ 1+ years of experience in a retail sales or banking environment as a Sales Associate, Personal Banker/Teller or similar position is preferred
€ Sales and Customer Interaction experience
€ Knowledge of retail banking products, philosophy, policy and procedures is a plus
€ Proven sales ability including cross-selling and referral skills
€ Cash handling experience is preferred but not required
€ Strong PC skills and previous experience with (or ability to learn) retail banking sales and transaction processing systems
€ Effective communication skills (verbal, written and presentation)
€ Strong attention to detail
€ Effective organizational skills
€ Ability to work most Saturdays
In order to position employees for success, Commerce Banks Retail Onboarding has extensive training requirements, therefore the candidate selected for this position will need to have full time availability Monday-Friday 8am-5pm for the first week of employment.
Time Type:
Part time

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