Support Staff - Library and Technology Aide - Bridgeway Elementary School - 2024-2025 Customer Service & Call Center - Saint Ann, MO at Geebo

Support Staff - Library and Technology Aide - Bridgeway Elementary School - 2024-2025

4.
1 Saint Ann, MO Saint Ann, MO $18.
07 - $29.
91 an hour $18.
07 - $29.
91 an hour 1 day ago 1 day ago 1 day ago JobID:
3248 Position Type:
Technology Date Posted:
3/14/2024 Location:
Bridgeway Elementary Date Available:
08/19/2024 Closing Date:
3/28/2024 or until filled Library and Technology Support Aide - Bridgeway Elementary School - 2024-2025 Pending BOE approval of staff member's retirement Pay Classification:
Pay Grade 085 $18.
07 - $29.
91 per hour Salary is determined based on years of experience 12-month position / 260 days per year / 8 hours per day Position
Summary:
The primary role of this position is to provide tier-one technology support in an elementary school.
Additionally, the position supports library operations.
Position
Responsibilities:
Provide first-level support for building technology including laptops, desktops, tablets, mobile phones, printers, copiers, network connectivity, and audio-visual systems Distributes and collects student devices Contacts parents regarding damage, theft, lost or failure to return of devices Responds to building Helpdesk requests Inspects equipment to determine problems and potential solutions Completes basic repairs when possible and otherwise reroutes devices in need of repair to the appropriate person Assists with installation of new equipment and distribution or elimination of outdated equipment.
Takes direction from the building Principal in the prioritization and completion of technology support tasks Assists in providing instructional support in areas related to instructional technology as needed, such as online state and district assessments and learning resources Assists with library circulation, including but not limited to check-out, check-in, shelving, and inventory of materials and technology equipment Supervision of students during lunch, recess, or pickup/drop-off for approximately one hour each day Additional duties as assigned Note:
The above description is illustrative of tasks and responsibilities.
It is not meant to be all-inclusive of every task or responsibility.
Qualifications:
Experience using and providing support for a wide variety of technology systems, including; laptops, tablets, mobile phones, e-mail, copiers, printers, desk phones, voicemail, productivity and instructional applications, macOS, iOS, Windows 10, etc.
Experience providing support to users in-person, via telephone and via e-mail Excellent written and verbal communication skills Highly organized, flexible, and able to manage multiple unrelated tasks simultaneously Customer service oriented Ability to regularly lift up to 25 lbs Ability to walk throughout a large building on a daily basis Ability to manage high stress situations in a calm and efficient manner Education:
High school diploma or - Any equivalent combination of education and experience.
FLSA Status:
Non-Exempt PSD Brochure:
https:
//www.
flipsnack.
com/psdr3/psd-brochure-21-22.
html JobID:
3248 Position Type:
Technology Date Posted:
3/14/2024 Location:
Bridgeway Elementary Date Available:
08/19/2024 Closing Date:
3/28/2024 or until filled Library and Technology Support Aide - Bridgeway Elementary School - 2024-2025 Pending BOE approval of staff member's retirement Pay Classification:
Pay Grade 085 $18.
07 - $29.
91 per hour Salary is determined based on years of experience 12-month position / 260 days per year / 8 hours per day Position
Summary:
The primary role of this position is to provide tier-one technology support in an elementary school.
Additionally, the position supports library operations.
Position
Responsibilities:
Provide first-level support for building technology including laptops, desktops, tablets, mobile phones, printers, copiers, network connectivity, and audio-visual systems Distributes and collects student devices Contacts parents regarding damage, theft, lost or failure to return of devices Responds to building Helpdesk requests Inspects equipment to determine problems and potential solutions Completes basic repairs when possible and otherwise reroutes devices in need of repair to the appropriate person Assists with installation of new equipment and distribution or elimination of outdated equipment.
Takes direction from the building Principal in the prioritization and completion of technology support tasks Assists in providing instructional support in areas related to instructional technology as needed, such as online state and district assessments and learning resources Assists with library circulation, including but not limited to check-out, check-in, shelving, and inventory of materials and technology equipment Supervision of students during lunch, recess, or pickup/drop-off for approximately one hour each day Additional duties as assigned Note:
The above description is illustrative of tasks and responsibilities.
It is not meant to be all-inclusive of every task or responsibility.
Qualifications:
Experience using and providing support for a wide variety of technology systems, including; laptops, tablets, mobile phones, e-mail, copiers, printers, desk phones, voicemail, productivity and instructional applications, macOS, iOS, Windows 10, etc.
Experience providing support to users in-person, via telephone and via e-mail Excellent written and verbal communication skills Highly organized, flexible, and able to manage multiple unrelated tasks simultaneously Customer service oriented Ability to regularly lift up to 25 lbs Ability to walk throughout a large building on a daily basis Ability to manage high stress situations in a calm and efficient manner Education:
High school diploma or - Any equivalent combination of education and experience.
FLSA Status:
Non-Exempt PSD Brochure:
https:
//www.
flipsnack.
com/psdr3/psd-brochure-21-22.
html.
Estimated Salary: $20 to $28 per hour based on qualifications.

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